Call Us For A Quote! —— +86-18927753639 | okh@fsokh.com

QUESTION 1

Q: Why Us ?
A:

? More than 20 years tile exporting experience.

? Excellent quality and Competitive price, OEM is available.

? Strict quality control and prompt delivery.

? Widely professional exporting shipping arrangement experience all over the world.

? Efficient one-stop solutions. included tiles ,sanitary ware, kitchen cabinet , prefabricated house etc.

? Competitive shipping freight from our good relationship angency.


QUESTION 2

Q: What services can we provide?
A:

? Your inquiry related to our product & price will be replied within 24hours.
? Well-trained & experienced staff are to answer all your inquiries professional in English.
? Working time: 24 hours on line
? OEM is highly welcomed. 
? Your business relationship with us will be confidential to any third party.
? Good after-sale service offered, please get back if you got question.

? Professional shipping arrangement and  clearance shipping documents.

QUESTION 3

Q: Trade terms
A:

? Terms of Payment: T/T, 30% deposit , the balance before loading container . Weston Union, credit card , on line Alibaba trade assurance etc.

? Production Lead Time: 15- 20 working days after receive deposit .

? Shipping Methods: by sea, samples can be sent by express.

? Port of Loading : Foshan,China or any near port of the factory.

? Payment terms : If you want to deal with EXW/CIF/CNF term instead of FOB, please specify. Otherwise, FOB price will be quoted under  inquiry.

QUESTION 4

Q: What should I do if I find a problem with the product after receiving the goods?
A:

Please kindly check the packages after you receive the goods, if you got wrong products/ quality problem/ short quantity, please get back to us as priority. Please note that you need to send us pictures of the defective items concerning this, and we will consider to replace or refund accordingly.


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